Patient Care & Unit Coordination Specialist

Advocate Health; Wauwatosa (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

Advocate Health in Wisconsin is seeking a front-line administrative assistant on our nursing units to support patient care and department operations. You will coordinate tests and treatments across departments, manage phone and paging communications, and assist with EMR-based ordering and charges.

The role emphasizes accuracy, strong communication, teamwork, and the ability to adapt to interruptions and shifting priorities while maintaining patient confidentiality and safety.

Qualifications

• Requires high school education or GED.
• Basic computer skills and familiarity with hospital information systems.
• Strong written and verbal communication abilities.
• Good interpersonal skills to interact with staff and patients.
• Ability to handle interruptions and changing priorities.

Responsibilities

• Coordinate tests and treatments across hospital departments.
• Facilitate patient-care communications via multi-line phones and paging.
• Maintain EMR and other systems for orders and charges.
• Prepare forms for admissions, transfers, discharges, and expirations.
• Verify patient demographics and registration information.
• Provide courteous customer service and nurture team communication.
• Adapt care information for age-specific patient needs.

Skills

Basic computer skills

Excellent oral and written comms

Excellent interpersonal skills

Attention to detail

Adaptability to interruptions

Education

High School Diploma or GED

Tools

EMR systems

Job description

Advocate Health in Wisconsin is seeking a front-line administrative assistant on our nursing units to support patient care and department operations. You will coordinate tests and treatments across departments, manage phone and paging communications, and assist with EMR-based ordering and charges.

The role emphasizes accuracy, strong communication, teamwork, and the ability to adapt to interruptions and shifting priorities while maintaining patient confidentiality and safety.