Patient Services Call Center Specialist (Evenings/Nights)

BJC HealthCare; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision, life

Retirement plan with match

Tuition assistance

Paid time off

Flexible spending accounts

Job summary

BJC HealthCare's Christian Hospital in St. Louis is seeking a Call Center Rep to handle inbound calls and direct inquiries with a courteous, professional approach. The role supports the Telecommunications department, helping patients, visitors and staff efficiently and with care.

Schedule features a rotating evenings and overnights pattern; weekend work and holiday rotation are required. This position emphasizes teamwork, accuracy, and responsive paging and clerical duties within a hospital

Qualifications

• High School Diploma or GED required.

Responsibilities

• Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
• Answers incoming calls according to department guidelines.
• Provides paging service.
• Provides clerical duties, organizes and maintains records.
• Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

Education

High School Diploma or GED

Job description

BJC HealthCare's Christian Hospital in St. Louis is seeking a Call Center Rep to handle inbound calls and direct inquiries with a courteous, professional approach. The role supports the Telecommunications department, helping patients, visitors and staff efficiently and with care.

Schedule features a rotating evenings and overnights pattern; weekend work and holiday rotation are required. This position emphasizes teamwork, accuracy, and responsive paging and clerical duties within a hospital