Remote Patient Care Call Center Specialist

BJC HealthCare; St. Louis (MO); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) plan

Job summary

BJC HealthCare is seeking a Remote Call Center Specialist to join our Experience Center team. This full-time role handles a high volume of inbound inquiries, assists patients with event registrations, and supports our network of providers with courteous service and accurate data entry. The position emphasizes patient privacy and professional communication to ensure a positive experience.

Based in the St. Louis region, the role operates remotely with standard weekday hours, contributing to our

Qualifications

• High School Diploma or GED.
• No experience required.
• Preferred: <2 years of experience.

Responsibilities

• Handles a high volume of inbound inquiries via calls, emails, and chats with professional and courteous service.
• Refer patients to physicians, services, and class/event registrations to support hospital marketing efforts.
• Maintains accurate data entry and ensures patient privacy and HIPAA compliance.
• Communicates in a professional, positive manner; provides a high level of customer service during calls and email responses.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

BJC HealthCare is seeking a Remote Call Center Specialist to join our Experience Center team. This full-time role handles a high volume of inbound inquiries, assists patients with event registrations, and supports our network of providers with courteous service and accurate data entry. The position emphasizes patient privacy and professional communication to ensure a positive experience.

Based in the St. Louis region, the role operates remotely with standard weekday hours, contributing to our