Healthcare Inbound Call Center Rep - Evenings/Nights

Christian Hospital and Northwest HealthCare; St. Louis (MO); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Disability insurance

401(k) plan

Tuition assistance

Paid time off

Résumé du poste

Christian Hospital and Northwest HealthCare, part of BJC HealthCare, is seeking a Call Center Representative to join the Telecommunications team. You will respond to internal and external inquiries, route calls, and provide paging services in a courteous, professional manner.

This position offers a 24-hour work week with a rotating schedule including evenings and overnights, weekends, and holiday rotation. High School Diploma or GED required; prior call center experience preferred but not

Qualifications

• High School Diploma or GED.
• No prior experience required.
• Willing to work evenings, overnights, weekends.

Responsabilités

• Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
• Answers incoming calls according to department guidelines.
• Provides paging service.
• Provides clerical duties, organizes and maintains records.
• Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

Connaissances

Customer service

Multitasking

Formation

High School Diploma or GED

Description du poste

Christian Hospital and Northwest HealthCare, part of BJC HealthCare, is seeking a Call Center Representative to join the Telecommunications team. You will respond to internal and external inquiries, route calls, and provide paging services in a courteous, professional manner.

This position offers a 24-hour work week with a rotating schedule including evenings and overnights, weekends, and holiday rotation. High School Diploma or GED required; prior call center experience preferred but not