Oncology Patient Service Specialist – Scheduling & Billing

Aurora Health Care; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Aurora Health Care’s Aurora Medical Group in Milwaukee seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience. You will handle front-desk duties, scheduling, registration, and billing, while delivering high-quality customer service in a busy ambulatory setting.

This role emphasizes accuracy in billing, coding as needed, and maintaining patient records.

Qualifications

• Typically requires 1 year of experience in providing customer service that includes scheduling, registration and front-desk reception.
• Willingness to learn oncology scheduling, provider coordination, and referral workflows.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients arriving for appointments or seeking information.
• Billing Services: Enters billing information at time of service and follows up on missing data.
• Medical Records: Maintains accurate and timely medical records per practice standards.

Skills

Customer service

Communication

Data entry

Microsoft Office

Medical terms

Organizational skills

Attention to detail

Fast-paced

Education

High school diploma

Tools

Microsoft Office

Email

Job description

Aurora Health Care’s Aurora Medical Group in Milwaukee seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience. You will handle front-desk duties, scheduling, registration, and billing, while delivering high-quality customer service in a busy ambulatory setting.

This role emphasizes accuracy in billing, coding as needed, and maintaining patient records.