Patient Services & Billing Specialist (Part-Time)

Hugh Chatham Memorial Hospital; Downers Grove (IL); On-site; USD 26,000 - 41,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational Assistance Program

Job summary

Aurora Medical Group in Downers Grove, IL is seeking a Part Time Patient Service Representative to support providers and patients with scheduling, registration, and billing duties. The role emphasizes accurate data entry and a courteous, efficient patient experience.

The PSR will assist clinical staff with medical records and billing processes, ensuring timely payments and excellent service. Prior customer service experience and strong communication skills are highly valued in this busy

Qualifications

• High school diploma or equivalent required.
• 1-2 years of related customer service experience preferred.
• Experience handling difficult callers/patients is a plus.

Responsibilities

• Schedule appointments and provide patient information.
• Assist with registration, billing, and record updates.
• Ensure accurate billing information and timely medical records updates.
• Provide high-quality, compassionate customer service to patients and providers.
• Support the ambulatory care team to maintain efficient operations.

Skills

Customer service

Communication

Handling difficult callers

Education

High school diploma or equivalent

Job description

Aurora Medical Group in Downers Grove, IL is seeking a Part Time Patient Service Representative to support providers and patients with scheduling, registration, and billing duties. The role emphasizes accurate data entry and a courteous, efficient patient experience.

The PSR will assist clinical staff with medical records and billing processes, ensuring timely payments and excellent service. Prior customer service experience and strong communication skills are highly valued in this busy