Bilingual Patient Services Specialist

125 Advocate Health and Hospitals Corporation; Des Plaines (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plans

Job summary

Aurora Medical Group (AMG) in Des Plaines, part of Advocate Health, is hiring a Patient Service Representative. You will support scheduling, registration, and billing while ensuring accurate patient records and a smooth, compassionate experience for every patient.

40-hour work week with varied shifts and Spanish/Polish language preference considered Join a large nonprofit health system dedicated to quality care, with opportunities for growth and participation in a patient-centered ambulatory

Qualifications

• High school diploma or equivalent required.
• 1-2 years of related customer service experience preferred.
• Experience handling difficult callers/patients

Responsibilities

• Provide efficient, high-quality patient services including scheduling, registration, and billing.
• Enter accurate billing information into the patient accounting system.
• Assist clinical staff in maintaining accurate medical records.
• Support providers and ensure a compassionate patient experience.

Skills

Customer service

Communication skills

Polish language

Spanish language

Education

High school diploma or equivalent

Job description

Aurora Medical Group (AMG) in Des Plaines, part of Advocate Health, is hiring a Patient Service Representative. You will support scheduling, registration, and billing while ensuring accurate patient records and a smooth, compassionate experience for every patient.

40-hour work week with varied shifts and Spanish/Polish language preference considered Join a large nonprofit health system dedicated to quality care, with opportunities for growth and participation in a patient-centered ambulatory