Part-Time Patient Care Scheduler & Registration Specialist

Duly Health and Care; Downers Grove (IL); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Comprehensive medical, dental, and VSP

Mental health benefit at no cost

Tuition reimbursement

401(k) match

Volunteer time off

Community engagement culture

Job summary

Duly Health and Care in Downers Grove, IL seeks a Part Time Care Support Specialist to manage patient scheduling and registration. You will maintain accurate demographics, verify insurance, and deliver friendly, HIPAA-compliant customer service in a fast-paced setting.

Shifts are 24 hours weekly (Mon, Wed, Thu, 8am–5pm) with comprehensive benefits and potential incentives. Join a physician-led team focused on coordinating care and improving patient experiences.

Qualifications

• Proficient in patient scheduling and registration processes.
• Knowledge of HIPAA guidelines and patient confidentiality.
• Excellent customer service and communication skills.
• Ability to verify insurance and collect demographics.
• Experience with phone etiquette and call handling.
• Team-oriented and able to participate in departmental projects.

Responsibilities

• Schedule patient appointments per guidelines.
• Collect and enter patient demographics and verify coverage.
• Maintain patient confidentiality and HIPAA compliance.
• Register patients accurately and verify insurance.
• Answer switchboard calls and direct to correct department.
• Participate in meetings and departmental projects.

Skills

Scheduling

Registration

HIPAA compliance

Customer service

Phone etiquette

Communication

Job description

Duly Health and Care in Downers Grove, IL seeks a Part Time Care Support Specialist to manage patient scheduling and registration. You will maintain accurate demographics, verify insurance, and deliver friendly, HIPAA-compliant customer service in a fast-paced setting.

Shifts are 24 hours weekly (Mon, Wed, Thu, 8am–5pm) with comprehensive benefits and potential incentives. Join a physician-led team focused on coordinating care and improving patient experiences.