Ambulatory Patient Services & Billing Specialist

Advocate Health Care; Lincolnshire (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health Care is seeking a Patient Service Representative (PSR) to support providers, connect with patients, and ensure a seamless, compassionate experience daily within the ambulatory care team.

The role requires a high school diploma and 1–2 years of customer service experience, with duties including scheduling, coding, registration, billing, and accurate medical records management across multiple locations in Illinois.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services for appointments and inquiries.
• Enter billing information at time of service and follow up on missing data.
• Maintain accurate and timely medical records in the practice.

Skills

Customer service

Handling difficult callers

Education

High school diploma

Job description

Advocate Health Care is seeking a Patient Service Representative (PSR) to support providers, connect with patients, and ensure a seamless, compassionate experience daily within the ambulatory care team.

The role requires a high school diploma and 1–2 years of customer service experience, with duties including scheduling, coding, registration, billing, and accurate medical records management across multiple locations in Illinois.