Patient Services & Billing Specialist (Float)

Hugh Chatham Health; Kenosha (WI); On-site; USD 28,000 - 41,000; Full time

Job summary

Aurora Medical Group is seeking a Patient Service Representative (PSR) Float to support providers and patients across Kenosha, Pleasant Prairie, and Racine locations. The role emphasizes friendly, efficient service and accurate scheduling, registration, and billing tasks.

The position is full-time with a Monday–Friday schedule and optional Saturday coverage, 5:00 AM to 7:00 PM shifts. Requires at least a high school diploma and two years of related customer service experience in a healthcare

Qualifications

• High school diploma or equivalent.
• Minimum two years related customer service experience
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients, including scheduling and information requests.
• Ensures accurate entry of billing information at time of service and follow-up on missing data.
• Upholds standards for accurate and timely medical records.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Aurora Medical Group is seeking a Patient Service Representative (PSR) Float to support providers and patients across Kenosha, Pleasant Prairie, and Racine locations. The role emphasizes friendly, efficient service and accurate scheduling, registration, and billing tasks.

The position is full-time with a Monday–Friday schedule and optional Saturday coverage, 5:00 AM to 7:00 PM shifts. Requires at least a high school diploma and two years of related customer service experience in a healthcare