Patient Services & Billing Specialist

Advocate Health; Town of Brookfield (WI); On-site; USD 21,000 - 29,000; Full time

Job summary

Advocate Medical Group (AMG), part of Advocate Health, is seeking a Patient Service Representative to support clinicians and interact with patients for appointments and information. This role emphasizes compassionate service and accurate data handling within a busy ambulatory setting in Wisconsin.

As part of AMG, you will assist with scheduling, registration, billing, and records management, contributing to a positive patient experience in a high-volume environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provides efficient, high-quality patient services to those arriving for appointments or requesting information.
• Ensures entry at time of service of billing information and follows up on missing data.
• Upholds standards for accurate and timely medical records.

Skills

Customer service experience

Handling difficult callers

Education

High school diploma or equivalent

Job description

Advocate Medical Group (AMG), part of Advocate Health, is seeking a Patient Service Representative to support clinicians and interact with patients for appointments and information. This role emphasizes compassionate service and accurate data handling within a busy ambulatory setting in Wisconsin.

As part of AMG, you will assist with scheduling, registration, billing, and records management, contributing to a positive patient experience in a high-volume environment.