Infusion Clinic: Patient Services Specialist

Advocate Health; Park Ridge (IL); On-site; USD 36,000 - 46,000; Full time

Job summary

Advocate Health’s AdvocateMedical Group (AMG) in Park Ridge seeks a Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a compassionate, seamless experience each day.

As a key member of the care team, you will handle scheduling, billing, and medical records in a high-volume, patient-focused environment. The role requires a positive attitude and teamwork with caregivers.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related customer service experience.
• Experience handling difficult callers, patients, or customers.

Responsibilities

• Provide efficient, high-quality patient services for appointments, tests, bills, referrals, and information.
• Enter billing information at time of service and follow up on missing information.
• Maintain accurate and timely medical records.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Advocate Health’s AdvocateMedical Group (AMG) in Park Ridge seeks a Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a compassionate, seamless experience each day.

As a key member of the care team, you will handle scheduling, billing, and medical records in a high-volume, patient-focused environment. The role requires a positive attitude and teamwork with caregivers.