Patient Access Specialist

Aurora Health Care; Village of Richfield (WI); Presencial; USD 34.000 - 52.000; Jornada completa

Descripción de la vacante

Aurora Health Care in Wisconsin is seeking a Registration Clerk to greet patients, collect demographics, verify insurance, and handle payments efficiently. You will schedule appointments, coordinate cancellations, and provide clear directions and test preparations for patients.

In a fast-paced medical office, you will update information, maintain accurate data, and support patients, staff, and physicians with excellent service and strong attention to detail.

Formación

• Customer service experience is required.
• Ability to communicate clearly with patients and staff.
• Typing/data entry speed and accuracy.
• Strong organizational skills and attention to detail.
• Proficient with basic computer software.

Responsabilidades

• Greets patients and visitors, answers routine requests, screens calls, and takes messages.
• Registers patients, verifies insurance, collects co-pays, and posts payments.
• Schedules appointments, coordinates cancellations/reschedules, and guides test prep.
• Updates insurance and demographic data and communicates changes to patients.
• Ensures information is complete and accurate per payer requirements.
• Monitors patient flow and assists with directions, transportation, and basics.
• Performs check-out, schedules follow-ups, and provides visit summaries.
• May file, retrieve, and deliver patient information and records.

Conocimientos

Customer service

Communication skills

Computer skills

Data entry

Organizational skills

Attention to detail

Educación

High School Graduate

Herramientas

Microsoft Office

Descripción del empleo

Aurora Health Care in Wisconsin is seeking a Registration Clerk to greet patients, collect demographics, verify insurance, and handle payments efficiently. You will schedule appointments, coordinate cancellations, and provide clear directions and test preparations for patients.

In a fast-paced medical office, you will update information, maintain accurate data, and support patients, staff, and physicians with excellent service and strong attention to detail.