Patient Services & Billing Specialist

Aurora Health Care; Town of Hartland (WI); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Advocate Health is seeking a Patient Service Representative to deliver efficient, compassionate service, support providers, and help ensure smooth patient flow in a busy ambulatory setting.

Responsibilities include scheduling, registration, coding and billing support, and accurate entry of patient data to maximize revenues and care quality. Prior customer service and strong communication are essential.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient, high-quality customer service and practice support to patients.
• Assist with scheduling, registration, billing and updating patient information.
• Support clinical staff and help maintain accurate medical records.

Skills

Customer service

Call handling

Education

High school diploma

Job description

Advocate Health is seeking a Patient Service Representative to deliver efficient, compassionate service, support providers, and help ensure smooth patient flow in a busy ambulatory setting.

Responsibilities include scheduling, registration, coding and billing support, and accurate entry of patient data to maximize revenues and care quality. Prior customer service and strong communication are essential.