Patient Services & Billing Liaison

Midwest Eye Consultants; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k plan

Paid holidays (6.5)

PTO ~10 days in first year

Certification program growth

Job summary

Midwest Eye Consultants is seeking a Patient Services Representative to serve as the communication bridge between patients, doctors, and staff. You will verify insurance, schedule appointments, check in/out patients, and respond to inquiries, ensuring accurate charting in the EHR.

In this role you’ll balance payments, file clean claims, and assist with referrals and recalls. The position offers a friendly team, growth opportunities, and a comprehensive benefits package.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Job description

Midwest Eye Consultants is seeking a Patient Services Representative to serve as the communication bridge between patients, doctors, and staff. You will verify insurance, schedule appointments, check in/out patients, and respond to inquiries, ensuring accurate charting in the EHR.

In this role you’ll balance payments, file clean claims, and assist with referrals and recalls. The position offers a friendly team, growth opportunities, and a comprehensive benefits package.