Patient Access & Billing Coordinator

Bridgeview Eye Partners; Angola (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) plan

6.5 paid holidays per year

PTO ~10 days in first year

Certification program for advancement

Job summary

Bridgeview Eye Partners is seeking a Patient Services Representative to facilitate communication between patients, doctors, and administrative staff. Responsibilities include verifying insurance, scheduling, triage, and managing patient charts within a professional medical office setting.

Ideal candidates will greet patients warmly, handle phones, assist with billing inquiries, and ensure accurate charting and data entry in the EHR system.

Qualifications

• Experience in patient-facing roles with strong customer service skills.
• Ability to verify insurance and assist with pre-authorizations.
• Excellent communication skills and team collaboration.

Responsibilities

• Greet patients professionally and answer phones.
• Schedule appointments and manage patient communications.
• Explain billing procedures and answer inquiries about procedures and policies.
• Prepare patient charts and verify documentation at check-in.
• Enter data into the EHR and assist in billing and referrals.
• Balance cash drawer and prepare deposits at end of day.

Skills

Customer service

Phone etiquette

Verbal/written communication

Insurance verification

Tools

EHR system

Billing systems

Job description

Bridgeview Eye Partners is seeking a Patient Services Representative to facilitate communication between patients, doctors, and administrative staff. Responsibilities include verifying insurance, scheduling, triage, and managing patient charts within a professional medical office setting.

Ideal candidates will greet patients warmly, handle phones, assist with billing inquiries, and ensure accurate charting and data entry in the EHR system.