Patient Services Specialist - Front Desk & Scheduling

Midwest Vision Partners, LLC; Kalamazoo (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Paid time off

Company holidays

401(k) match

Job summary

Midwest Vision Partners is seeking a Front Desk/Receptionist to greet patients, verify insurance, process copays, and register patients in our billing system while ensuring smooth communication between patients and clinical staff.

You will handle scheduling inquiries, manage patient flow, collect balances, and coordinate with providers and back-office staff. Regular travel between Battle Creek and Kalamazoo offices is required as part of this role.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills required.

Responsibilities

• Greet patients in a friendly, professional manner.
• Enter/update patient demographics and verify insurance information.
• Process copays and register patients in billing systems.
• Schedule and confirm patient appointments; handle inquiries.
• Assist with patient flow and liaison between patients and staff.
• Reconcile cash against daily receipts and reports.
• Maintain neat front desk and waiting area.

Skills

Verbal and written communication

Education

High school diploma or GED

Job description

Midwest Vision Partners is seeking a Front Desk/Receptionist to greet patients, verify insurance, process copays, and register patients in our billing system while ensuring smooth communication between patients and clinical staff.

You will handle scheduling inquiries, manage patient flow, collect balances, and coordinate with providers and back-office staff. Regular travel between Battle Creek and Kalamazoo offices is required as part of this role.