Patient Services & Scheduling Specialist

Bridgeview Eye Partners; Michigan City (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Hourly wage $14–$15

6.5 paid holidays

~10 days PTO in first year

Health, dental, vision, and 401k

Certification program reimbursement

Job summary

Bridgeview Eye Partners is seeking a Patient Services Representative to facilitate communication among patients, doctors, and staff in a busy ophthalmology practice. This role serves as a liaison between patients, insurance companies, and the Central Billing department, handling check-in/out, scheduling, and patient inquiries.

You will verify insurance, obtain pre-authorizations when needed, and assist with billing-related questions.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Job description

Bridgeview Eye Partners is seeking a Patient Services Representative to facilitate communication among patients, doctors, and staff in a busy ophthalmology practice. This role serves as a liaison between patients, insurance companies, and the Central Billing department, handling check-in/out, scheduling, and patient inquiries.

You will verify insurance, obtain pre-authorizations when needed, and assist with billing-related questions.