Patient Services & Billing Coordinator

Accendra Health, Inc.; Winston-Salem (NC); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) Plan

Dental/Vision

Job summary

Accendra Health, Inc. seeks a Branch Coordinator in Winston-Salem to handle patient interactions by phone and in person, ensuring timely processing of orders and documentation for billing health insurance plans.

You’ll support the branch team, coordinate with providers, and help patients access needed care. The role requires a high school diploma, 1+ year related experience, and strong organizational and communication skills.

Qualifications

• High School Diploma or equivalent.
• 1+ year related work experience.
• Two years’ experience in an office, healthcare setting, or call center preferred.

Responsibilities

• Act as first point of contact to patients arriving in person.
• Answer inbound calls from customers on a multi-line phone system and provide information.
• Process orders, review multiple systems, confirm deliveries, and verify insurance.
• Obtain health plan authorizations and information as required; electronically or verbally.
• Collect payments, reconcile daily receivables, and submit to lock box.
• Conduct outbound patient satisfaction calls and assist with documentation.

Skills

Organizing

Problem solving

Patient focused

Teamwork

Time management

Communication

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Accendra Health, Inc. seeks a Branch Coordinator in Winston-Salem to handle patient interactions by phone and in person, ensuring timely processing of orders and documentation for billing health insurance plans.

You’ll support the branch team, coordinate with providers, and help patients access needed care. The role requires a high school diploma, 1+ year related experience, and strong organizational and communication skills.