Patient Services & Billing Coordinator

Apria Healthcare; Riverside (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) Plan

Paid time off

Parental leave

Domestic partner benefits

Job summary

Accendra Health is seeking a Branch Coordinator to positively impact patients and caregivers by phone and in person, ensuring timely, accurate processing of orders and documentation for billing health insurance plans.

The role requires handling multiple systems, coordinating with the branch team, and providing excellent customer service. A HS diploma and 1+ year of related experience are required, with benefits and opportunities described in the posting.

Qualifications

• High School Diploma or equivalent required.
• At least one year related work experience required.
• Preferred: two+ years in office/healthcare/call center environment.

Responsibilities

• Act as first contact for patients arriving in person.
• Answer inbound calls on a multi-line system and assist patients.
• Process new orders and review multiple systems for customer support.
• Gather documentation to meet insurance guidelines and obtain authorizations.
• Review accounts and bill insurance plans to maximize benefits.
• Collect payments and reconcile daily receivables.
• Conduct outbound satisfaction calls to patients and referrals.
• Perform downloads of monitoring devices or equipment if needed.
• Other duties as assigned.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Communication

Education

High School Diploma or equivalent

Job description

Accendra Health is seeking a Branch Coordinator to positively impact patients and caregivers by phone and in person, ensuring timely, accurate processing of orders and documentation for billing health insurance plans.

The role requires handling multiple systems, coordinating with the branch team, and providing excellent customer service. A HS diploma and 1+ year of related experience are required, with benefits and opportunities described in the posting.