Patient Services & Billing Coordinator

Accendra Health; Winston-Salem (NC); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) Plan

Disability coverage

Life insurance

Employee Assistance Program

Job summary

Accendra Health is seeking a Branch Coordinator in Winston-Salem. You will assist patients in person and by phone, process orders, verify insurance, and help ensure timely, accurate billing. This role emphasizes customer service and teamwork within a healthcare-focused branch.

The position requires strong organizational skills, attention to detail, and the ability to work across multiple systems. Benefits include health coverage and paid time off, with a supportive team environment.

Qualifications

• High School Diploma or equivalent.
• At least one year of related work experience.
• Excellent organizational and multi-tasking abilities.
• Proficient communication skills, in person and over the phone.
• English language proficiency.
• Computer skills in multiple systems.

Responsibilities

• Act as first point of contact to patients arriving in person.
• Answer inbound calls; provide information and resolve issues.
• Process branch orders; verify insurance and authorizations.
• Gather documentation to bill health insurance plans.
• Collect payments and reconcile daily receivables.
• Perform outbound patient satisfaction calls.
• May conduct downloads of devices and perform basic tests.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Communication

Computer Skills

Education

High School Diploma

Job description

Accendra Health is seeking a Branch Coordinator in Winston-Salem. You will assist patients in person and by phone, process orders, verify insurance, and help ensure timely, accurate billing. This role emphasizes customer service and teamwork within a healthcare-focused branch.

The position requires strong organizational skills, attention to detail, and the ability to work across multiple systems. Benefits include health coverage and paid time off, with a supportive team environment.