Patient Services & Billing Coordinator

Apria, Inc.; Fort Wayne (IN); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Flexible spending accounts

Life insurance

Disability insurance

Assistance program

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Branch Coordinator to deliver outstanding service to patients by phone and in person. You will work with patients, providers and team members to ensure timely, accurate order processing and billing collaboration with health insurance plans.

The role emphasizes patient-focused service, documentation for billing, and collaboration across departments. Strong communication and multi-tasking are essential, with a typical hourly wage in the stated range.

Qualifications

• High School Diploma or equivalent.
• At least one-year related work experience.

Responsibilities

• Be the first contact for patients arriving in person.
• Handle inbound calls on a multi-line system and assist with issues.
• Process branch duties: orders, appointments, insurance verification, authorizations.

Skills

Organizing

Problem Solving/Analysis

Patient Focused

Teamwork

Time Management/Multi-tasking

Effective communication

Education

High School Diploma

1-year related experience

Tools

Multi-line phone system

Job description

Accendra Health is seeking a Branch Coordinator to deliver outstanding service to patients by phone and in person. You will work with patients, providers and team members to ensure timely, accurate order processing and billing collaboration with health insurance plans.

The role emphasizes patient-focused service, documentation for billing, and collaboration across departments. Strong communication and multi-tasking are essential, with a typical hourly wage in the stated range.