Patient Care & Billing Coordinator

Accendra Health; Lakeport (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Short- and long-term disability

Job summary

Accendra Health is seeking a Branch Coordinator to engage with patients in person and by phone, ensuring orders are processed accurately and on time. You will verify insurance, gather necessary documentation, and support the branch team to maximize patient access to care.

The role emphasizes customer service, collaboration with providers, and attention to billing documentation to ensure proper reimbursement. A high school diploma and 1+ year in a related role are required.

Qualifications

• High School Diploma or equivalent.
• At least one year of related work experience in healthcare, office, or call center environments.
• Ability to communicate effectively in English, both written and spoken.
• Proficient with multiple computer systems and able to multitask.

Responsibilities

• Act as first point of contact for patients arriving in person.
• Answer inbound calls on a multi-line system and provide information to patients.
• Process orders, verify insurance, and obtain authorizations per payor guidelines.
• Collect payments and reconcile receivables; assist with scheduling and documentation.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Effective communication

Education

High School Diploma or equivalent

Job description

Accendra Health is seeking a Branch Coordinator to engage with patients in person and by phone, ensuring orders are processed accurately and on time. You will verify insurance, gather necessary documentation, and support the branch team to maximize patient access to care.

The role emphasizes customer service, collaboration with providers, and attention to billing documentation to ensure proper reimbursement. A high school diploma and 1+ year in a related role are required.