Patient Services & Billing Coordinator

Brown Medicine; Providence (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health seeks a Patient Service Representative to manage patient registrations, check-ins, scheduling, and financial processing for services. You will verify demographics, obtain referrals and authorizations, process forms, and support the practice administratively.

The role emphasizes accuracy, privacy, and customer service, with travel to satellite offices as needed. Strong English communication and professional demeanor are essential for daily patient interactions.

Qualifications

• Two years of experience in a physician's medical office.
• Proficient in English and appointment scheduling software.
• Strong interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure payments are obtained at time of service.
• Verifies complete demographics, referrals, authorizations, billing codes, and diagnoses.
• Completes end-of-day batch and reconciles schedule with payments.
• Provides clerical support for the practice.
• Onboards new employees on department policies.
• Maintains quality, safety, and infection control.

Skills

Medical office experience

English proficiency

Appointment scheduling

Interpersonal communication

Tools

Appointment scheduling software

Job description

Brown University Health seeks a Patient Service Representative to manage patient registrations, check-ins, scheduling, and financial processing for services. You will verify demographics, obtain referrals and authorizations, process forms, and support the practice administratively.

The role emphasizes accuracy, privacy, and customer service, with travel to satellite offices as needed. Strong English communication and professional demeanor are essential for daily patient interactions.