Patient Services & Billing Coordinator

UnitedHealth Group; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family, seeks a Department Support Specialist I to handle clerical tasks for physicians and management. You will use EPIC and other systems to support reporting, billing, and scheduling while focusing on excellent patient service.

The role emphasizes collaboration, a positive environment, and providing care-focused service to ensure patient satisfaction and efficient clinic operations.

Qualifications

• High School diploma or GED from an accredited program.
• EPIC PM Front Desk Class and Hospital Charge Capture completion.
• 1+ years administrative experience and 6 months medical insurance verification or related experience.
• Proficient knowledge of Microsoft Office.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Delivers excellent customer service and sustains high patient satisfaction.
• Supports teamwork and positive guest/peer relationships.
• Provides documentation and coordination for 1-5 physicians.

Skills

Customer service

Spanish language

Communication

Education

High School diploma

EPIC PM Front Desk Class

Tools

Microsoft Office

CPT/ICD coding

Job description

Kelsey-Seybold Clinic, part of the Optum family, seeks a Department Support Specialist I to handle clerical tasks for physicians and management. You will use EPIC and other systems to support reporting, billing, and scheduling while focusing on excellent patient service.

The role emphasizes collaboration, a positive environment, and providing care-focused service to ensure patient satisfaction and efficient clinic operations.