Clinic Administrative Specialist I

UnitedHealth Group; Webster (TX); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a team across 40+ Houston locations. The Department Support Specialist I performs clerical duties, supports physicians and management, and helps ensure patient satisfaction through accurate reporting and efficient administrative processes.

The role requires EPIC PM Front Desk and Hospital Charge Capture training, with 1+ years of admin experience and knowledge of Microsoft Office.

Qualifications

• High School diploma or GED from an accredited program.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 1+ years of general administrative experience and 6+ months medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes efficient and effective teamwork to support patient welfare.

Skills

Microsoft Office

Education

High School diploma or GED

Tools

EPIC PM Front Desk

Hospital Charge Capture

Job description

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a team across 40+ Houston locations. The Department Support Specialist I performs clerical duties, supports physicians and management, and helps ensure patient satisfaction through accurate reporting and efficient administrative processes.

The role requires EPIC PM Front Desk and Hospital Charge Capture training, with 1+ years of admin experience and knowledge of Microsoft Office.