Healthcare Admin & Insurance Support Specialist

Texas Health Institute; Webster (TX); On-site; USD 25,000 - 91,693,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a team of healthcare professionals in Houston. The Department Support Specialist I performs clerical and typing duties for physicians and management staff under the clinic administrator.

You will analyze eligibility media, use system applications for reporting, interpret benefits for accurate collections, and uphold excellent patient service. The role supports 1–5 physicians and emphasizes teamwork and a caring environment.

Qualifications

• High School diploma or GED from an accredited program.
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
• 1+ years of general administrative experience and 6+ months medical insurance verification experience or scheduling experience; OR 1+ years of KSC experience in related roles.
• Proficient knowledge of Microsoft Office.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Commits to collaborative interaction with patients to achieve excellent customer service and high satisfaction.
• Endorses mutual respect amongst all members of the healthcare team.
• Promotes efficient and effective teamwork with a positive attitude.

Education

High School diploma or GED

Tools

Microsoft Office

EPIC PM Front Desk Class

Hospital Charge Capture

Job description

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a team of healthcare professionals in Houston. The Department Support Specialist I performs clerical and typing duties for physicians and management staff under the clinic administrator.

You will analyze eligibility media, use system applications for reporting, interpret benefits for accurate collections, and uphold excellent patient service. The role supports 1–5 physicians and emphasizes teamwork and a caring environment.