Patient Services Associate II — Front Desk & Scheduling

Jefferson Health Plans; Montville Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Job summary

Kennedy University Hospitals, Inc in Marlton, New Jersey is inviting applications for a Patient Services Associate II. The role focuses on courteous check-in/out, accurate data verification, and facilitating practical patient flow within the clinic.

Experience in customer service or patient-facing roles is preferred, with HS diploma required. Travel to other locations may be required as needed.

Qualifications

• HS Diploma or equivalent required.
• Customer service experience preferred.
• Healthcare environment experience is a plus.

Responsibilities

• Processes check in and check out, and schedules patient appointments via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates concerns as needed.
• Greets and interacts with patients/visitors in a professional manner.
• Adheres to HIPAA privacy and security requirements and relevant regulations.

Skills

Customer service

HIPAA compliance

Professional communication

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Kennedy University Hospitals, Inc in Marlton, New Jersey is inviting applications for a Patient Services Associate II. The role focuses on courteous check-in/out, accurate data verification, and facilitating practical patient flow within the clinic.

Experience in customer service or patient-facing roles is preferred, with HS diploma required. Travel to other locations may be required as needed.