Patient Access & Concierge Associate II

Kennedy Medical Group, Practice, PC; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

Kennedy Medical Group, Practice, PC in New Jersey is seeking a Patient Services Associate (PSA) II to enhance the patient experience by handling arrival and departure activities, verifying insurance, and obtaining pre authorizations for procedures. You will support efficient flow to examination rooms while upholding compliance and patient-centered service.

The role requires courteous communication, data interpretation, and multitasking within a time-sensitive workload.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Process check in and check out via EPIC.
• Schedule patient appointments.
• Obtain pre certifications and/or pre authorizations for procedures.
• Maintain efficient flow of practice and escalate concerns as appropriate.
• Greet patients/visitors in a professional manner.
• Adhere to HIPAA privacy and security requirements.
• Ensure compliance with federal, state, and local standards.
• Other duties as requested or assigned.

Skills

Courteous communication

Data interpretation

Multitasking

Education

HS Diploma or equivalent

Job description

Kennedy Medical Group, Practice, PC in New Jersey is seeking a Patient Services Associate (PSA) II to enhance the patient experience by handling arrival and departure activities, verifying insurance, and obtaining pre authorizations for procedures. You will support efficient flow to examination rooms while upholding compliance and patient-centered service.

The role requires courteous communication, data interpretation, and multitasking within a time-sensitive workload.