Patient Services Associate | Front Desk & Scheduling

emergemarket.com; Redmond (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with match

Paid time off

Holidays and floating holidays

Employee wellness program

Job summary

HealthPoint in Redmond, WA is seeking a Float Patient Services Representative I to support clinic operations. You will greet patients, manage check-in/check-out, verify insurance, collect payments, and assist with navigation of services.

This role requires flexibility across locations and a strong commitment to patient care. Must have a high school diploma or equivalent; healthcare or customer service experience preferred; basic computer skills and experience with EHR systems are valued.

Qualifications

• High school diploma or equivalent required.
• Customer service or healthcare experience preferred.
• Basic computer skills and proficiency with office software desired.

Responsibilities

• Greet patients, families and visitors at the clinic.
• Verify demographics and insurance eligibility; collect copays.
• Check-in and check-out patient processes and scheduling.
• Maintain accurate electronic health records and documentation.
• Provide patient education and assist with navigation of services.

Skills

Customer service

Healthcare experience

Computer literacy

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Tools

MS Office

EHR systems

Job description

HealthPoint in Redmond, WA is seeking a Float Patient Services Representative I to support clinic operations. You will greet patients, manage check-in/check-out, verify insurance, collect payments, and assist with navigation of services.

This role requires flexibility across locations and a strong commitment to patient care. Must have a high school diploma or equivalent; healthcare or customer service experience preferred; basic computer skills and experience with EHR systems are valued.