Patient Services & Access Specialist

Intermountain Healthcare Inc.; USA; Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Generous benefits package

PEAK tuition coverage

Zusammenfassung

Intermountain Health in Sunset Clinic (St George, Utah) is hiring a Patient Service Representative. The role handles patient check-in/out, scheduling, insurance verification, and billing-related support to ensure a seamless patient experience.

Applicants should have at least six months of customer service, basic computer and data entry skills, and a professional, patient-focused demeanor. A generous benefits package is offered.

Qualifikationen

• Six months of customer service experience.
• Basic computer skills including data entry.
• Professional manner and strong interpersonal/communication skills.
• Ability to protect PHI and privacy.

Aufgaben

• Provide courteous, professional connections with patients by phone, in person or securely.
• Resolve patient needs related to intake and care to ensure satisfaction.
• Document calls accurately in the EMR.
• Schedule appointments for visits, tests, referrals, and consultations.
• Register patients by updating demographics in the registration system.
• Verify insurance information and assist with forms as needed.
• Educate patients on financial assistance; collect payments per procedures.

Kenntnisse

Customer service

Data entry

Interpersonal communication

PHI protection

Team collaboration

Ausbildung

High school diploma or GED

Tools

EMR systems

Jobbeschreibung

Intermountain Health in Sunset Clinic (St George, Utah) is hiring a Patient Service Representative. The role handles patient check-in/out, scheduling, insurance verification, and billing-related support to ensure a seamless patient experience.

Applicants should have at least six months of customer service, basic computer and data entry skills, and a professional, patient-focused demeanor. A generous benefits package is offered.