Patient Access Specialist

Intermountain Healthcare; Park City (UT); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health is seeking a Patient Service Representative to join Park City area sites. You will greet patients by phone or in person, register demographics, schedule visits, verify insurance, collect payments, and document accurately in the EMR.

The role requires strong communication, basic computer skills, and teamwork to deliver excellent patient service while protecting PHI. Ideal candidates have six months of customer service experience and a professional, collaborative approach in a

Qualifications

• Six months of customer service experience with customers.
• Basic computer skills including word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and caregivers.
• Protect privacy and PHI of patients and customers.

Responsibilities

• Provides courteous connections with patients by phone, in person or via secure messaging.
• Documents calls accurately in the EMR.
• Schedules appointments for visits, tests, referrals and consultations.
• Registers patients and verifies demographics and information.
• Collects insurance information, handles forms, and assists with billing needs.
• Educates patients on financial assistance and processes payments.
• Keeps up to date with role responsibilities and clinic communications.

Skills

Customer service

Data entry

Interpersonal skills

Collaboration

PHI privacy

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Health is seeking a Patient Service Representative to join Park City area sites. You will greet patients by phone or in person, register demographics, schedule visits, verify insurance, collect payments, and document accurately in the EMR.

The role requires strong communication, basic computer skills, and teamwork to deliver excellent patient service while protecting PHI. Ideal candidates have six months of customer service experience and a professional, collaborative approach in a