Patient Service Specialist- SPLIT

Select Medical; Saint Charles (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Medical/RX, vision & dental

Company-matching 401(k)

Life and disability insurance

Job summary

Select Medical is seeking a Patient Service Specialist at our Saint Charles center. You will manage front desk operations, greet patients, collect co-pays, schedule appointments, and coordinate with insurance providers to ensure smooth patient flow.

This is a full-time, on-site role with Monday–Friday schedules and location-specific shifts. The role emphasizes delivering an exceptional patient experience from the moment they enter the clinic and maintaining clear communication with care teams

Qualifications

• High School Diploma or GED.
• 1 Year Front Desk experience (preferred).
• Healthcare experience (preferred).

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Overview

Position:

Patient Service Specialist

Location:

SSM Health Rehabilitation Center- St.Charles Convention Center & St. Peters Mexico Rd.

Type of Employment:

Full-time- Monday through Friday

Schedule:

Monday and Thursdays @ Mexico Road 7:30-6:30

Tuesday and Friday @ Convention Center 7:30-12:30

Wednesday @ Convention Center 7:00-6:00

Compensation:

$18/hour- Increases based on experience.

When patients enter our outpatient physical therapy center , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

(benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-MO-Saint Charles