Patient Service Specialist- Float

Select Medical; St. Louis (MO); On-site; USD 54,415,000 - 57,859,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical, vision, dental

401(k) retirement plan

Job summary

Select Medical is seeking a Patient Service Specialist- Float to greet patients, schedule visits, and coordinate front-desk operations across multiple centers. This full-time role requires professionalism in patient interactions and accurate processing of insurance information and payments.

The position provides exposure to a wide network of clinics, with a rotating schedule that supports patient access and center efficiency.

Qualifications

• Front desk/customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to schedule appointments and manage patient flow.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments in person and via phone.
• Communicate with insurers, translation services, and leadership teams.
• Collect co-pays and manage payer approvals and verifications.

Skills

Customer service

Communication

Scheduling

Multitasking

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist- Float Position

Location: New Ballas- Floating into St. Louis City, St. Louis County, Jefferson County, Warren County, St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.

Type of Employment:Full-time

Schedule: 40 Hours- Must have flexibility between the hours of 7A-7P, Monday- Friday.

Compensation:$19/ hour- increases based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans