Patient Service Specialist - Pediatrics

Select Medical; Ferguson (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, dental, vision

401(k) with company match

Life and disability insurance

Job summary

Select Medical is seeking a Patient Service Specialist to support our outpatient therapy center. You will greet patients, register them, and guide them through the visit process, including scheduling and insurance coordination.

The role starts at $18/hour with increases based on experience. This is a full-time, on-site position with benefits and a strong mentorship program to help you grow in healthcare administration.

Qualifications

• Strong customer-facing communication and problem-solving abilities.
• Ability to manage front-d desk tasks while coordinating with billing/insurance.

Responsibilities

• Greet and register patients and provide visit information.
• Schedule appointments in person and by phone.
• Coordinate with insurance providers and external partners.
• Collect co-pays and assist with authorizations and verifications.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: SSM Health Cardinal Glennon Pediatric Therapy - West Florissant

Type of Employment:Full-time

Schedule: Schedule to be determined

Compensation:$18/hour- Increases based on experience.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans