Patient Service Specialist

Select Medical; Bridgeton (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision plan

Company 401(k)

Job summary

Select Medical in Bridgeton, MO seeks a Patient Service Specialist to greet and register patients, schedule appointments, and handle front-desk operations. You will interact with insurers, translators, and leadership, ensuring smooth patient flow and accurate billing processes.

The role offers full-time work Monday–Friday, starting at $18/hour with increases based on experience, plus benefits for full-time staff including PTO, health plans, and a company 401(k).

Qualifications

• High School Diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with insurance companies, translators, market leaders and business development teams.
• Collect co-pays, manage payer approvals and perform insurance verifications.

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: SSM Health Rehabilitation Center- Bridgeton McKelvey

Type of Employment:Full-time- Monday through Friday

Compensation: Starting at $18/hour- Increases based on experience.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans