Patient Service Specialist - Pediatrics

Select Medical; Ferguson (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision insurance

401(k) retirement plan

Life and disability protection

Job summary

Select Medical is seeking a Patient Service Specialist at our SSM Health Cardinal Glennon Pediatric Therapy site in West Florissant. This full-time front desk role focuses on greeting patients, checking them in, scheduling visits, and coordinating with insurance and the care team to ensure a smooth patient experience.

The position includes responsibilities for collecting co-pays, processing authorizations, and communicating with providers and administrators to support efficient operations.

Qualifications

• High School Diploma or GED.
• 1 Year Front Desk experience.
• Healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: SSM Health Cardinal Glennon Pediatric Therapy - West Florissant

Type of Employment:Full-time

Schedule: Schedule to be determined

Compensation:$18/hour- Increases based on experience.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans