Patient Service Specialist - Medical Front Office

Select Medical; United States; Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Baylor Scott & White Institute for Rehabilitation in Aubrey, TX is seeking a Patient Service Specialist (PSS) to join the front office team. The role involves greeting patients, answering phones, handling intake, insurance verification, authorizations, scheduling, and data entry in a busy outpatient setting.

The ideal candidate will have a HS diploma or GED, strong customer service skills, and familiarity with insurance verification and healthcare office procedures.

Formación

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical or dental office administration experience preferred.

Responsabilidades

• Greet patients and answer phones.
• Process patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments.
• Operate front office of outpatient centers.
• Support therapists and therapy assistants.
• Handle daily cash balancing and weekly deposits.

Conocimientos

Customer service

Insurance verification

Data entry

Educación

HS diploma / GED

Descripción del empleo

Overview

Baylor Scott & White Institute for Rehabilitation

Aubrey, TX

Patient Service Specialist (PSS)

Shift Hours

Monday - Thursday

7am-7pm

Friday

7am-1pm

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hour based off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• - Greets patients
• - Answers phones
• - Patient intake and data entry
• - Insurance verification and pre-authorization
• - Schedules patient appointments
• - Operates front office of outpatient centers
• - Supports therapists and therapy assistants
• - Daily cash balancing and weekly banking deposits

Qualifications

• - HS diploma or GED is required

Preferred Experience

• - Customer service experience
• - Knowledge of insurance verification
• - Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans