Patient Service Specialist - Medical Front Office

Select Medical; Little Elm (TX); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision insurance

PTO & EID

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Descripción de la vacante

Baylor Scott & White Institute for Rehabilitation in Little Elm, TX is seeking a Patient Service Specialist. This entry-level position supports patient check-in/check-out, insurance verification, scheduling, and imaging of daily operations. Strong customer service and detail orientation are essential.

Hours vary Monday–Friday 7am–7pm; full-time employment with starting pay $19–$25 per hour based on experience. Benefits include health/dental/vision, PTO, 401(k) with match, and more.

Formación

• HS diploma or GED required
• Entry-level position with room to grow
• Healthcare/medical office administration knowledge preferred

Responsabilidades

• Coordinate patient appointments with Center manager to minimize cancellations and support treatment adherence
• Register patient information with signatures and accurate EMR documentation
• Verify patient insurance and obtain necessary authorizations
• Explain benefits, finances, billing, and outpatient policies
• Collect patient responsibility at each visit
• Scan and maintain medical documents
• Post charges daily and assist with reporting for clean claim processing
• Assist with supplies and general office duties
• Willingness to adjust schedule to center needs
• Travel to non-home locations for coverage when necessary

Conocimientos

Customer service

Insurance verification

Office administration

Educación

High School Diploma or GED

Herramientas

EMR / Electronic Medical Records

Descripción del empleo

Overview

Baylor Scott & White Institute for Rehabilitation

Little Elm, TX

Patient Service Specialist (PSS) -

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $19 - $25 per hourbased off experience

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

We are seeking a highly organized, detail oriented, and flexible individual who thrives in a fast-paced environment. The ideal candidate will be a team player who can also work independently, consistently delivering outstanding customer service and ensure tasks are completed efficiently and accurately. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans