Patient Service Specialist - Medical Front Office

Select Medical; Coppell (TX); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Baylor Scott & White Institute for Rehabilitation in Coppell, TX is seeking a Patient Service Specialist (PSS) to join our outpatient front office team. The role handles greeting patients, answering phones, intake, scheduling, and data entry while ensuring smooth operations.

We value a HS diploma or GED and preferred experience in customer service, insurance verification, and healthcare office administration. Some travel to other locations may be required.

Qualifications

• Customer service experience in a healthcare setting preferred.
• Knowledge of insurance verification processes preferred.
• Experience with front-office duties in healthcare/dental offices preferred.

Responsabilités

• Greets patients with a friendly demeanor.
• Answers phones and directs callers accordingly.
• Patient intake and data entry into the system.

Connaissances

Customer service

Insurance verification

Healthcare office administration

Formation

HS diploma or GED

Description du poste

Overview

Baylor Scott & White Institute for Rehabilitation

Coppell, TX

Patient Service Specialist (PSS)

Shift Hours

Monday - Thursday

2PM-7Pm

Friday

7AM - 4PM

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hour based off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidateto provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans