Patient Service Specialist - Medical Front Office

Talentify; Austin (TX); On-site; USD 25,000 - 34,000; Part time

Job summary

Baylor Scott & White Institute for Rehabilitation is seeking a part-time Patient Service Specialist to support outpatient clinics in Austin. You will greet patients, handle phone calls, manage intake and data entry, verify insurance, obtain authorizations, schedule appointments, and assist therapists.

Position requires reliable team player with healthcare front-office experience. Hours are 20 per week with varied shifts in the Austin Steiner Ranch clinic; starting pay is $18–$25 per hour,

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, medical, or dental office administration experience preferred.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service experience

Insurance verification knowledge

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Steiner RanchClinic)

Patient Service Specialist (PSS) -

Hours: vary M- F between 7am - 7pm

Part Time - 20 hrs

Hours: Monday and Wednesday 8am-5pm, thursday 9am-1pm

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

Additional Data

#BSWIR-Outpatient

Equal Opportunity Employer including Disabled/Veterans