Patient Service Specialist - Medical Front Office

Baylor Scott & White Outpatient Rehabilitation; Pflugerville (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville area) seeks a Patient Service Specialist (PSS) - Float for PRN coverage. Hours vary Mon-Fri between 7am-7pm; travel to multiple outpatient clinics is required to cover Liberty Hill, Steiner, North Austin, and Pflugerville locations.

Responsibilities include patient intake, data entry, insurance verification, authorizations, scheduling, and front-office operations to support therapists and staff.

Qualifications

• HS diploma or GED is required.
• Customer service experience is preferred.
• Knowledge of insurance verification is preferred.

Responsibilities

• Greets patients and answers phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Daily cash balancing and weekly banking deposits.

Skills

Customer service

Insurance verification

Healthcare office admin

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Pflugerville)

Patient Service Specialist (PSS) - Float

Hours: vary M- F between 7am - 7pm

PRN (as needed)

North Austin Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville.

PRN rate: $21.00 per hour

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits
• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

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