Medical Front Office - Float

Baylor Scott & White Outpatient Rehabilitation; Grapevine (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Life insurance

Prescription coverage

PTO & EID

401(k) match

Disability insurance

Family medical leave

PSS Ladder Program

Job summary

The Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Patient Service Specialist (PSS) - Float for a full-time role. The position covers multiple outpatient clinics and includes scheduling, intake, data entry, insurance verification, and reviewing benefits with patients.

You will travel between clinics, support center managers, collect copays, and assist with billing reports and other administrative tasks.

Qualifications

• HS diploma or GED required.
• Willingness to travel to multiple outpatient clinics.

Responsibilities

• Process referrals and schedule patients, complete the intake process and data entry.
• Verify patient insurance and obtain required authorizations.
• Explain benefits and financial responsibilities to patients.
• Collect copays and schedule patients; prepare billing reports.
• Maintain the electronic medical record and other administrative tasks.
• Travel to non-home location centers for coverage when necessary.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation

Grapevine, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas Of Coverage

Grapevine, Southlake, Flower Mound, Roanoke, Argyle, Denton Mayhill, Coppell, The Colony

Starting salary: $18 - $25 per hour based off experience

Benefits Of Becoming a Patient Service Specialist With Us

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program
• Eligibility and effective dates vary

Looking for a Full Time Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.
• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient