Patient Service Specialist - Float

Baylor Scott & White Outpatient Rehabilitation; Denton (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Per Diem

Travel to multiple clinics

Job summary

Baylor Scott & White Institute for Rehabilitation in Denton, TX seeks a Patient Service Specialist (PSS) - Float. This PRN/Per Diem role requires travel to multiple outpatient clinics and coverage within areas including Denton, Argyle, Coppell, The Colony, Aubrey, Prosper, Frisco, Grapevine, Southlake.

You will process referrals, schedule patients, intake, data entry, and verify insurance. Ideal candidates are organized, detail-oriented, flexible and able to work independently or with others.

Qualifications

• Customer service experience preferred.
• Knowledge of insurance verification beneficial.
• Healthcare/medical or dental office administration experience preferred.

Responsibilities

• Process referrals, schedule patients, complete intake and data entry.
• Verify insurance and obtain required authorizations; explain benefits to patients.
• Collect copays and maintain billing reports; ensure clean claim processing.

Skills

Customer service experience

Insurance verification

Healthcare/medical office admin

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation

Denton, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Per Diem

(As Needed)

Candidate will be required to travel to multiple outpatient clinics.

Areas Of Coverage

Denton, Argyle, Coppell, The Colony, Aubrey, prosper, Frisco, Grapevine, Southlake

Looking for a PRN Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.
• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient