Patient Service Specialist - Medical Front Office

Baylor Scott & White Outpatient Rehabilitation; Georgetown (TX); Hybrid; USD 28,929; Part time

Job summary

A leading healthcare provider in Georgetown, TX is looking for a Patient Service Specialist (PSS) - Float to provide outstanding customer service in multiple outpatient clinics. The ideal candidate is organized and adaptable, able to work independently and collaboratively. Responsibilities include patient intake, data entry, insurance verification, and appointment scheduling. This flexible PRN position offers a pay rate of $21.00 per hour, and the candidate will cover various clinics in the area.

Qualifications

• Must have a high school diploma or GED.
• Customer service experience is essential.
• Knowledge of insurance verification is required.

Responsibilities

• Greets patients and answers phones.
• Performs patient intake and data entry.
• Verifies insurance and schedules appointments.
• Balances daily cash and prepares reports.

Skills

Customer service experience

Organizational skills

Adaptability

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation

Georgetown, TX (Williams Dr Clinic)

Patient Service Specialist (PSS) - Float

Hours: vary M- F between 7am - 7pm

PRN (as needed)

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Georgetown, Georgetown Northwest, Georgetown Southeast, Liberty Hill

PRN rate: $21.00 per hour

Job Description

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arrive and schedule patients, prepare billing reports, close reports, and other tasks as needed.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required
• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration experience