Patient Service Specialist

Talentify; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Irving, TX seeks a Patient Service Specialist to manage front-office tasks and patient flow. The role requires organization, adaptability, and good customer service, with potential travel to other locations as needed.

Starting pay is $18-$25 per hour, depending on experience. The position is full-time with responsibilities including insurance verification, intake processing, and scheduling, supporting therapists, and daily cash handling.

Qualifications

• HS diploma or GED is required.
• Experience in customer service is preferred.
• Knowledge of insurance verification is a plus.
• Healthcare, medical, or dental office administration experience is beneficial.

Responsibilities

• Greet patients and answer phones.
• Handle patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments.
• Operate front office of outpatient centers.
• Support therapists and therapy assistants.
• Balance daily cash and weekly banking deposits.

Skills

Customer service

Insurance verification knowledge

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Irving, TX

Patient Service Specialist

Clinic Hours:

Monday - Friday

7AM - 7PM

(Must be flexible to open or close if needed)

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hour based off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans