Patient Service Specialist - Float

Baylor Scott & White Outpatient Rehabilitation; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Patient Service Specialist - Float to join our front office team. The role includes processing referrals, patient intake, data entry, insurance verification, authorizations, and scheduling across multiple outpatient locations.

The ideal candidate is organized, adaptable, and customer-focused, able to work with clinicians or independently. Travel to other sites may be required.

Qualifications

• HS diploma or GED is required.
• Healthcare front office experience preferred.
• Strong communication and interpersonal skills.
• Willingness to travel to other locations as needed.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Insurance verification

Pre-authorization

Scheduling

Data entry

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation

Dallas, TX

Patient Service Specialist - Float

Coverage Areas

North Dallas, Hwy 75 and 635

Clinic Hours

Monday - Friday

7AM - 7PM

(Must be flexible to open or close if needed)

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hour based off experience

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits
• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient