Patient Service Specialist

Select Medical

Dallas (TX)

On-site

USD 25,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Prescription coverage

PTO and EID

401(k) retirement plan with company 1:

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation - Outpatient in Dallas, TX is seeking a Patient Service Specialist. The role focuses on front-desk operations, appointments, insurance verification, and patient data entry in the EMR.

The position offers full-time hours, starting pay $18–$25 per hour, and benefits. Entry-level with growth opportunities within the center.

Qualifications

HS diploma or GED is required.
Preferred experience in customer service, insurance verification, or medical office administration.

Responsibilities

Coordinates patient appointments with the Center manager to minimize cancellations and support treatment adherence.
Registers patient information with signatures and accurate data in the EMR.
Verifies patient insurance and obtains authorizations, explains benefits and financial responsibilities.
Collects patient payments at visits and posts charges daily.
scans and maintains medical documents and handles mail and supplies.
Travels to other centers for coverage as needed.

Skills

Customer service

Insurance verification

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Dallas, TX (Day Neuro Hub)

Patient Service Specialist

Hours: vary between Monday - Friday 8am - 5pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

Benefits of becoming a Patient Service Specialist with us:

Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program

Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects toward patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.