Patient Service Specialist

Select Medical; Ijamsville (MD); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Mentorship and orientation programs

Job summary

A leading healthcare provider in Ijamsville seeks a dedicated Patient Service Specialist to manage patient experiences from the front desk. Responsibilities include greeting patients, scheduling appointments, and handling insurance verifications and co-pays. The role requires a High School Diploma or GED and offers full-time employment with generous benefits, including medical plans and a 401(k) retirement plan.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorney offices, insurance companies, and translation companies.
• Collect co-pays from patients and conduct insurance authorizations.

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Ijamsville, MD

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary / 2 evenings until 7/7:30pm per week)

Compensation: $16.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Ijamsville, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Benefits (for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Maintain regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and the business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

• High School Diploma or GED