Patient Service & Scheduling Specialist

Syracuse Orthopedic Specialists, PC; Village of East Syracuse (NY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Syracuse Orthopedic Specialists, PC is seeking a friendly, detail-oriented receptionist to greet patients, answer phones and schedule appointments across multiple locations. The role requires accurate data entry and the ability to collect co-pays while guiding patients through forms and procedures.

You will coordinate with billing and medical staff to support patient care, maintain orderly work areas and handle rotating shifts (early 7:00–3:30, late 8:30–5:00) across all locations.

Qualifikationen

• High school diploma or GED.
• Minimum of two years experience in customer service, preferably one year receptionist experience in a medical office.
• Knowledge of medical terminology is a plus.

Aufgaben

• Greets customers and provides instructions or directions.
• Verifies and updates patient information; collects co-pays and payments; handles forms.
• Coordinates interdepartment communications and appointments; schedules and reschedules as needed.
• Answers phones, screens calls, takes messages and provides information.
• Maintains schedules and ensures patients are checked in for appointments across locations.
• Assists with referral coordination and insurance referrals to appointments.
• Maintains a clean and organized work area.
• Rotates shifts including early/late shifts across all locations.

Kenntnisse

Greeting patients

Phone etiquette

Data entry

Medical terminology

Interpersonal skills

Scheduling

Payments processing

Communication

Ausbildung

High school diploma or GED

Tools

Computer

Phone system

Billing system

Jobbeschreibung

Syracuse Orthopedic Specialists, PC is seeking a friendly, detail-oriented receptionist to greet patients, answer phones and schedule appointments across multiple locations. The role requires accurate data entry and the ability to collect co-pays while guiding patients through forms and procedures.

You will coordinate with billing and medical staff to support patient care, maintain orderly work areas and handle rotating shifts (early 7:00–3:30, late 8:30–5:00) across all locations.